Identified - The issue has been identified and a fix is being implemented.
May 06, 2026 - 10:57 MDT
May 06, 2026 - 10:57 MDT
Investigating - Identified (May 5)
AspirEDU has identified the issue affecting solutions and are actively working to resolve it. As previously noted, this stems from Instructure's security incident response (status.instructure.com), which resulted in API access being shut down. We'll continue to post updates here as they make progress.
Investigating (May 4)
AspirEDU Status - As announced by Instructure (status.instructure.com), they are working with a security incident on their systems. One of their responses was to shut down API access, which is what is used to update dashboards. AspirEDU is working to re-establish connection but it may not work fully until Instructure has finished their evaluation and remediation. We'll update here as AspirEDU make progress on this.
Tools impacted: Canvas, Dropout Detective
May 04, 2026 - 10:54 MDT
AspirEDU has identified the issue affecting solutions and are actively working to resolve it. As previously noted, this stems from Instructure's security incident response (status.instructure.com), which resulted in API access being shut down. We'll continue to post updates here as they make progress.
Investigating (May 4)
AspirEDU Status - As announced by Instructure (status.instructure.com), they are working with a security incident on their systems. One of their responses was to shut down API access, which is what is used to update dashboards. AspirEDU is working to re-establish connection but it may not work fully until Instructure has finished their evaluation and remediation. We'll update here as AspirEDU make progress on this.
Tools impacted: Canvas, Dropout Detective
May 04, 2026 - 10:54 MDT
Salesforce Services
Operational
Salesforce SHAREDSERVICES
Operational
EPaaS Backup Services
Operational
Salesforce NA233
Operational
Salesforce NA253
Operational
Salesforce NA236
Operational
Salesforce NA245
Operational
Omni Channel Communication Services (Forms, Email, Chat, Phone, SMS/MMS, etc.)
Operational
Ring Central Services
Operational
Salesforce Marketing Cloud
Operational
Mogli (SMS/MMS)
Operational
TypeForm
Operational
Integrated Event Services (Virtual & In-Person)
Operational
Zoom Zoom Events
Operational
Zoom Zoom Video Webinars
Operational
Calendly Services
Operational
Eventbrite Services
Operational
Call Center Services
Operational
Call Center Lead Management Services
Operational
Call Center Dialer Services
Operational
Elsmere Insights Services
Operational
Microsoft Power BI
Operational
IronForge Datalake Services
Operational
EPaaS Support Help Center
Operational
Service Portal Site
Operational
Jira Service Management Jira Service Management Web
Operational
Jira Service Management Jira Service Management Email Requests
Operational
Jira Service Management Authentication and User Management
Operational
Marketing Microsite Services
Operational
Server Side Containers
Operational
WordPress Hosting Services
Operational
Integrations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.