All Systems Operational

Salesforce Services ? Operational
Salesforce SHAREDSERVICES Operational
EPaaS Backup Services ? Operational
Salesforce NA233 Operational
Salesforce NA253 Operational
Salesforce NA236 Operational
Salesforce NA245 Operational
Omni Channel Communication Services (Forms, Email, Chat, Phone, SMS/MMS, etc.) Operational
Ring Central Services ? Operational
Salesforce Marketing Cloud ? Operational
Mogli (SMS/MMS) Operational
TypeForm ? Operational
Integrated Event Services (Virtual & In-Person) Operational
Zoom Zoom Events Operational
Zoom Zoom Video Webinars Operational
Calendly Services Operational
Eventbrite Services Operational
Call Center Services Operational
Call Center Lead Management Services Operational
Call Center Dialer Services Operational
Elsmere Insights Services Operational
Microsoft Power BI Operational
IronForge Datalake Services Operational
EPaaS Support Help Center Operational
Service Portal Site Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Authentication and User Management Operational
Marketing Microsite Services Operational
Server Side Containers Operational
WordPress Hosting Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 27, 2025

No incidents reported today.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Postmortem - Read details
Apr 18, 07:50 MDT
Resolved - An integration issue between Salesforce and the Call Center system prevented the successful transmission of new student data from 9:30 AM to approximately 4:30 PM MT on April 17, 2025. The root cause has been identified and resolved.

Outbound messages have resumed automatically, and all previously failed transmissions are expected to be fully processed by 5:00 PM MT.

Apr 17, 09:30 MDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.