All Systems Operational

Salesforce Services Operational
Salesforce SHAREDSERVICES Operational
EPaaS Backup Services Operational
Salesforce NA233 Operational
Salesforce NA253 Operational
Salesforce NA236 Operational
Salesforce NA245 Operational
Omni Channel Communication Services (Forms, Email, Chat, Phone, SMS/MMS, etc.) Operational
Ring Central Services Operational
Salesforce Marketing Cloud Operational
Mogli (SMS/MMS) Operational
TypeForm Operational
Integrated Event Services (Virtual & In-Person) Operational
Zoom Zoom Events Operational
Zoom Zoom Video Webinars Operational
Calendly Services Operational
Eventbrite Services Operational
Call Center Services Operational
Call Center Lead Management Services Operational
Call Center Dialer Services Operational
Elsmere Insights Services Operational
Microsoft Power BI Operational
IronForge Datalake Services Operational
EPaaS Support Help Center Operational
Service Portal Site Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Authentication and User Management Operational
Marketing Microsite Services Operational
Server Side Containers Operational
WordPress Hosting Services Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - This incident has been resolved.
May 11, 12:24 MDT
Identified - The issue has been identified and a fix is being implemented.
May 6, 10:57 MDT
Investigating - Resolved
AspirEDU has confirmed that all AspirEDU solutions are working as expected. Data sync and platform functionality are running normally across the board.

Identified (May 5)
AspirEDU has identified the issue affecting solutions and are actively working to resolve it. As previously noted, this stems from Instructure's security incident response (status.instructure.com), which resulted in API access being shut down. We'll continue to post updates here as they make progress.

Investigating (May 4)
AspirEDU Status - As announced by Instructure (status.instructure.com), they are working with a security incident on their systems. One of their responses was to shut down API access, which is what is used to update dashboards. AspirEDU is working to re-establish connection but it may not work fully until Instructure has finished their evaluation and remediation. We'll update here as AspirEDU make progress on this.

Tools impacted: Canvas, Dropout Detective

May 4, 10:54 MDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
May 5, 2026

No incidents reported.

May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.